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parsed(2021-04-20) - pubdate: 2021-04-20
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pub date: 1618894800
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Conversations with Things

UX Design for Chat and Voice

April 20, 2021 | Trade Paperback
ISBN: 9781933820262
$62.95
Out of stock. Available to order from publisher. We will confirm shipping time when order has been placed.
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Description

Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. 

But these interactions can be unhelpful and frustrating--sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered--because everyone deserves to be understood, especially you.

We're sorry, but this item is not eligible for a Reader Reward discount.

About this Author

ISBN: 9781933820262
Format: Trade Paperback
Pages: 320
Publisher: Rosenfeld Media
Published: 2021-04-20

Reviews

"Witty in tone and full of real-life examples, Conversations with Things thoroughly covers the topic of conversation design from the basics of prompt-writing to the complexities of multimodal interactions. I highly recommend this book for experts and novices alike. " --Lisa Falkson, Senior VUI Designer, Amazon

"Conversations with Things is a wonderful resource for designers working with voice. Throughout the book, Diana and Rebecca lay out a good foundation for designers to create inclusive and accessible conversations. "--Regine Gilbert, author of Inclusive Design for a Digital World, designer and educator

"Deibel and Evanhoe teach conversation design using practical, actionable examples, and in such a way that it's a delight to read--not just another book that feels like homework." --Cathy Pearl, author of Designing Voice User Interfaces

"The UX community finally has a comprehensive but easy-to-read guide to navigate the nuanced and sometimes messy process of conversation design. " --Mark C. Webster, Director of Voice and Audio Products, Adobe

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