Skip to content
Account Login Winnipeg Toll-Free: 1-800-561-1833 SK Toll-Free: 1-877-506-7456 Contact & Locations

parsed(1993-01-01) - pubdate: 1993-01-01
turn:
pub date: 725868000
today: 1749704400, pubdate > today = false

nyp: 0;

Getting Past No

Negotiating in Difficult Situations

January 1, 1993 | Trade paperback
ISBN: 9780553371314
$25.99
Reader Reward Price: $23.39 info
Out of stock. Available to order from publisher. We will confirm shipping time when order has been placed.
Checking Availibility...

Description

"Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people."--Leonard A. Lauder, president, Estée Lauder Companies

"Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it."--President Jimmy Carter
 
WINNER OF THE BOOK PRIZE OF THE CENTER FOR PUBLIC RESOURCES
 
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School's Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:

o Stay in control under pressure
o Defuse anger and hostility
o Find out what the other side really wants
o Counter dirty tricks
o Use power to bring the other side back to the table
o Reach agreements that satisfies both sides' needs


Getting Past No is the state-of-the-art book on negotiation for the twenty-first century that will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

About this Author

A world-renowned negotiator, mediator, and bestselling author, William Ury directs the Global Negotiation Project at Harvard University. Over the last thirty years he has helped millions of people, hundreds of organizations, and numerous countries at war reach satisfying agreements.

ISBN: 9780553371314
Format: Trade paperback
Pages: 208
Publisher: Random House Publishing Group
Published: 1993-01-01

Reviews

Praise for William Ury and Getting Past No
 
"William Ury is an acknowledged authority on negotiating in difficult situations, and this book leaves no doubt as to the reason."--John Kenneth Galbraith

"As the world changes, negotiation is becoming the primary form of decision-making, and this is the best book on the subject. It's worth its weight in gold."--John Naisbitt and Patricia Aburdene, co-authors of Megatrends 2000

If the product is in stock at the store nearest you, we suggest you call ahead to have it set aside for you, or you may place an order online and choose in-store pickup.