The Handbook of Behavioral Operations Management
Social and Psychological Dynamics in Production and Service Settings
Checking Availibility...Description
The Handbook of Behavioral Operations provides easy-to-access insights into why associated behavioral phenomena exist in specific production and service settings, illustrated through ready-to-play games and activities that allow instructors to demonstrate the phenomena in class settings along with applicable prescriptions for practice. By design the text serves a dual role as a desk/training reference to those practitioners already in the field and presents a comprehensive framework forviewing behavioral operations from a systems perspective. As an interdisciplinary book relating the dynamics of human behavior to operations management, this handbook is an essential resource for practitioners seeking to develop greater system understanding among their workers, as well as for instructors interested in emphasizing the practical relevance of behavior in operational settings.
About this Author
Dr. Elliot Bendoly is a Professor of Management Sciences at the Fisher College of Business, of the Ohio State University. Before joining Fisher, Dr. Bendoly was the Caldwell Research Fellow and Associate Professor in Information Systems and Operations Management at the Goizueta Business School of Emory University. He serves as Senior Editor at the Production and Operations Management journal (Behavioral Operations and Management of Technology departments) and as Associate Editor for theJournal of Operations Management. His 50+ peer-reviewed articles also appear in Information Systems Research, MIS Quarterly and Journal of Applied Psychology. Personal site: www.bizbreed.com. Dr. Wout van Wezel is Assistant Professor Operations Management, University of Groningen, The Netherlands. Through a Behavioral Operations lens, he employs various methodologies to investigate how people think, work, coordinate, and cooperate. Dr. van Wezel is co-editor of the book Planning in Intelligent Systems (Wiley), and his peer-reviewed articles appear in, among others, Journal of Operations Management, Decision Support Systems, and International Journal of Operations and Production Management. Dr. Daniel Bachrach is a Professor of Organizational Behavior and Human Resource Management at the Culverhouse College of Commerce of the University of Alabama. He serves on the Editorial Boards of the Journal of Applied Psychology and Organizational Behavior and Human Decision processes. Professor Bachrach is coauthor of three books, including a leading Principles of Management textbook, Management 13e (Wiley); Transformative Selling: Becoming a Resource Manager and a Knowledge Broker (Wessex); and 10 Don'ts on Your Digital Devices The Non-Techie's Survival Guide to Cyber Security and Privacy (Apress). His 40+ peer-reviewed articles also appear in Organization Science, Journal of Applied Psychology, Strategic Management Journal, Personnel Psychology, Organizational Behavior andHuman Decision Processes, and Journal of Operations Management.
Reviews
"This Handbook provides a comprehensive overview of this newly-emerging field, including contributions from the leading researchers and spanning both the core disciplines (psychology, organizational behavior, economics, and system dynamics) and the core operations management subfields (scheduling, service operations, supply chains, and inventory). The learning activity chapters provide instructors the resources they need to illustrate these important concepts to their students and themselves. This is an outstanding resource that will be of value to researchers, instructors, and practitioners." --Rachel Croson, Dean, College of Business, University of Texas, Arlington
"This Handbook brings together the latest thinking from leading scholars in the emerging field of behavioral operations. It serves as a foundation to both the theory and practice of behavioral operations." --Kevin Linderman, Carlson School of Management, University of Minnesota
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